隐私政策

Introduction

This Privacy Policy describes how kolice.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

We value our relationship with you as our customer and are committed to protecting the personal information you provide to us. We also want you to have the opportunity to receive interesting and useful information about us and about our products and services.

This Privacy Policy sets out how we obtain, store, and use your personal information when you use or interact with kolice.com, or when we otherwise obtain or collect your personal information. By using our website or sharing your personal information with us, you accept and consent to the practices described in this Privacy Policy.

You are not required to submit any information to our website. However, without providing certain requested information, you may be unable to place an order or access certain features of our website.

Please read this Privacy Policy carefully. We recommend keeping a copy of this Privacy Policy and any future versions in force from time to time for your records.

Information We Collect About You

Each time a user visits our website, certain use and navigation information is collected by our servers. This information is aggregated and anonymous. It tells us the number, frequency, and duration of visits to each web page, which we use to improve the content and navigation features of our website.

We also use “cookies” on our site. Cookies are small pieces of information that our server places on a visitor's device to make it easier for that person to use our site. For example, we place a cookie on your device when you visit our site; the next time you visit our site on the same device, our server will recognize the cookie and your preferences.

If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies, or to notify you when a cookie is sent so you can decide whether to accept it. Certain features of our website may not work optimally if you delete or disable cookies.

We collect personal information about you when you provide it to us — for example, through your use of our website and its features, when you contact us directly by email, phone, mail, or social media, when you order goods or services, when you use any of our other applications, or by any other means by which you provide personal information to us. The types of information we may collect include:

Name
Email address
Postal address
Phone number
Payment information (e.g., your credit or debit card details)
Information about your device (e.g., your IP address and browser type)
Information about how you use our website (e.g., pages viewed, time spent, and items clicked)
Information about your mobile device (such as your geographical location)

Information we obtain from third parties generally includes your name and contact details, but may include any additional information those third parties provide to us, including some or all of the categories listed above.

We may also obtain personal information about you from certain publicly accessible sources, including (but not limited to) online customer databases, third-party lists and directories, media publications, social media, websites, and other publicly accessible sources.

When you place an order, submit your account information, or take part in a promotion or survey, our website collects your personal information, such as your name, email address, and mailing address. We use this information to process and fulfill your order. We may also collect your email address at various points on the website, including when you place an order, so that we can send you necessary emails related to your order, such as order and shipping confirmations.

How We Use Your Personal Information

We understand that we must maintain and use customer information responsibly.

We keep a record of your purchase history, product interests, and other details that help us improve your shopping experience. We also use analytics such as website usage and traffic patterns to help us improve the design of our website, our products, and the services we offer.

We do not rent or sell your email address to others. We do not store or share your credit card information with third parties, except as necessary to process your order payment or as required by law.

If you choose to access a third-party website linked from our website, you do so at your own risk. We are not responsible for how these third parties collect, use, protect, or disclose the information you provide to them.

Website Statistics

We collect web data to monitor user trends on our website. Analytical data — such as server hits, traffic patterns, and page views — shows us where our visitors come from and how they interact with our website. This type of data does not personally identify individual users. Like most websites, we may also use web beacons, pixel tags, or other tracking technologies to study user behavior through non-personally-identifiable information. This data may be aggregated with similar data from other users to help us improve our products, services, and your overall website experience.

Sharing Information with Outside Parties

We may provide your personal information to companies that help us with our business activities, such as information processing, fulfilling customer orders, lead generation, providing pre- or post-sale customer service, managing and enhancing customer and prospective-customer data, and conducting customer research or satisfaction surveys. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also combine the personal information you provide with other personal information available from other sources to enhance and personalize your shopping experience and to make our marketing more effective. We do not sell your personal information to third parties.

We ensure that our third-party contracts include appropriate controls for the anonymization and encryption of personal data, breach detection, and deletion of personal data at the end of the contract term.

We may also share your personally identifiable and/or non-personally-identifiable information — including your name, address, email address, and any transactions you conduct on our website or offline with us — with third-party advertising partners and their service providers, in order to deliver advertising tailored to your interests when you visit certain other websites. Our advertising partners anonymize the data we provide to them.

From time to time we may establish a business relationship with other individuals or entities we believe to be trustworthy, and whose privacy policies we have confirmed are consistent with ours. We may make your name, email address, and postal address available to other direct-marketing companies whose offers may be of interest to you. If you do not wish to receive such mailings, or would like to opt out of our direct mail and catalogs, please email us at kolice2025@126.com with your full name, email address, and postal address.

We may also share your personal information to comply with legal requirements, or to respond to a subpoena, search warrant, or other legal process we receive (whether or not a response is required by applicable law); to enforce our Terms of Service; to protect our rights; or to protect the safety of the public or of users of our products or services.

KoliceStore reserves the right to transfer personal information to a third party that acquires rights to receive such information as a result of the sale of KoliceStore or substantially all of its assets to that party.

Security

We use physical, electronic, and administrative safeguards to help protect your personal information and credit card data. These safeguards help us prevent fraud and unauthorized access and maintain data accuracy. We also use commercially reasonable efforts to restrict access to your personal information to employees and partners who need it to fulfill your order or otherwise perform their job duties, so that your personal information stays secure.

Access, Correction, and Deletion of Your Information

You have the right to request access to the information we hold about you by contacting us at kolice2025@126.com. In response to such a request, we will provide you with a copy of the data we have about you. We may ask you to verify your identity in order to fulfill your request. Unless your request specifies a different method, we will send your copy electronically.

If you believe the information we hold about you is incorrect, you can contact us to have it updated. See the Contact Us section below.

If you would like us to delete information about you, please submit your request to: kolice2025@126.com

International Privacy Laws

If you are visiting our website from outside the United States, please be aware that you are sending information (including personal data) to the United States, where our servers are located. That information may then be transferred within the United States, or to other countries outside your country of residence, depending on the type of information and how we store it. These countries — including the United States — may not have data protection laws as comprehensive as those in your country of residence; however, our collection, storage, and use of your personal data will always be governed by this Privacy Policy.

Children's Privacy

Our website is not created for, or intended to be used by, children, except those who have their parent's permission. We do not knowingly collect information from children under 18 (a stricter threshold than the 13-year age limit set by COPPA) unless a parent has authorized the release of such information to us. If you are a parent or guardian and believe we may hold unauthorized information about your child, please contact us.