Shipping policy
Shipping Policy
- Order Handling Time: 2–3 business days (Monday–Friday)
- Transit Time: 10-15 business days (Monday–Friday)
- Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Shipping Cost: Free Shipping to the USA
The following table lists the countries where we support delivery:
|
Delivery area |
Shipping fee |
Express delivery time |
Shipping time by sea |
|
United States |
Free shipping |
10-15 business days |
30–40 business days |
|
Japan, South Korea, Philippines, Taiwan, Singapore, Indonesia, Malaysia, Thailand |
Free shipping |
8-13 business days |
20–30 business days |
|
Canada, Mexico |
Free shipping |
15-20 business days |
40–50 business days |
|
United Kingdom, France, Germany, Italy, Spain, Switzerland, Belgium, Czech Republic, Slovakia, Hungary, Romania, Serbia, Slovenia |
Free shipping |
9-14 business days |
40–50 business days |
|
Dubai, United Arab Emirates, Saudi Arabia |
Free shipping |
9-14 business days |
35–45 business days |
|
Australia, New Zealand |
Free shipping |
13-18 business days |
35–45 business days |
Processing time:
We usually use local carriers to deliver machines from our warehouse. Each machine is packed in a plywood crate, and the compressor is fully charged with refrigerant before packing. To ensure quality, we test every machine in our workshop before shipment.
This process usually takes 2–3 business days
Customs Duties:
Shipping fees do not include customs duties. Any customs duties incurred during delivery are the customer’s responsibility.
If you have any questions, email us at info@kolidepot.com or call +1 626-503-0195. We typically respond within 24–48 hours.